HOGINO STORE is committed to excellence and complete customer satisfaction
is proud to offer shipping services. We assure you that we do everything we can
The ability to deliver your order as quickly as possible. Please take into account holidays that may affect
Delivery times. HOGINO.COM also offers same-day shipping.
1. Shipping
All our product orders are processed and shipped within 4 to 10 business days. Orders not arriving
Shipped or delivered on weekends or holidays. If we receive a high volume of requests,
Shipping may be delayed by a few days. Please allow additional transit days for delivery.
There will be a significant delay in shipping your order; we will contact you by email.
2. Incorrect Address Disclaimer
It is the customer’s responsibility to ensure the shipping address entered is correct.
We do our best to expedite processing and shipping times, so there is always a small window for this.
Correct an incorrect shipping address. Contact us immediately if you believe you have
provided an incorrect shipping address.
3. Undeliverable Orders
Orders returned to us as undeliverable due to incorrect shipping information are:
Subject to a restocking fee determined by us.
4. Lost/Stolen Packages
HOGINO.COM is not responsible for lost or stolen packages. If the tracking information indicates that
The package was delivered to your address and you did not receive it, report it to your local authorities.
5. Days to Request a Return
HOGINO.COM allows you to return its items within 14 days. Please note:
Items must be returned unopened and unused.
6. Out-of-Stock Process
In the event of an out-of-stock situation, HOGINO.COM will kindly wait until all items are available before shipping.
7. Import Duties and Taxes
When working with HOGINO.COM, you also have the following options regarding import taxes and duties: The customer will be required to pay the duties upon arrival in the destination country.
8. Acceptance
By accessing our website and placing an order, you have voluntarily accepted the terms of this shipping policy.
9. Contact Information
If you have any questions or comments, please contact us using the following contact methods:
Email – support@HOGINO.COM